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Status

Service status

If something isn't working, check here first. This page updates every minute.

Some services have problems

Most things are working. The details are below, and we're on it.

  • Website

    Our public pages.

    Working

  • Database

    Where accounts, plans, bookings and messages are kept.

    Working

  • Client and staff portals

    Signing in, your plan, diary, check-ins and messages.

    Working

  • Email

    Sign-in codes, booking confirmations, reminders and updates.

    Working

  • Reminders and background tasks

    Session and check-in reminders, sending email, backups.

    Not running at the moment, so reminders and some emails are delayed.

    Not working

  • Our inbox

    How quickly we see emails you send us.

    New emails are arriving late.

    Some problems

  • Backups

    Encrypted copies of all data, taken automatically.

    Working

  • Automatic checks

    Hourly checks that the site and its files are healthy.

    Our latest check found something that needs attention. The team has been alerted.

    Some problems

Last checked 19 Oct 2026 at 15:21:16 (UK time). Check again

Still stuck?

If something isn't working for you but shows as working here, email [email protected] and tell us what you were trying to do. Clients can also message their coach from the portal.